Privacy Policy

1. Information We Collect

• No Account: We do not create a user account for you and do not collect names, email addresses, or contact information unless you contact us directly for support.
• Photos and Input: We may store grass, turf, weed, lawn problem, and yard photos together with manual details you provide, such as visible traits, symptoms, location context, season, soil, sunlight, watering, mowing, fertilizing, or care history.
• Scan Results: We store AI-generated results, including likely matches, confidence, scan type, visual evidence, image quality, limiting factors, lawn health notes, issue analysis, care guidance, warnings, saved scans, and history.
• Chat Messages: We store your chat messages and the app's replies to provide conversation history and follow-up help about your scans.

We do not collect unnecessary personal information.

2. How We Use Your Information

We use your information only to:

• Provide and improve Grass ID's grass identification, weed identification, lawn problem analysis, care guide, history, and AI chat features.
• Analyze uploaded or entered content using image analysis, text extraction, translation, and AI services.
• Store your scans and chat history securely so you can access them across sessions.
• Respond to support inquiries if you contact us.

We do not sell, rent, or trade your data.

3. Important Lawn Care Disclaimer

Grass ID is an assistive identifier. It provides estimates based on available images, visible details, user notes, and AI analysis. It is not a certified turf specialist, agronomist, local extension office, pesticide label, irrigation contractor, soil laboratory, or professional diagnosis service.

Always verify important or expensive treatment decisions with a qualified turf professional, agronomist, local extension office, soil test, product label, and applicable local regulations. Follow all pesticide, herbicide, fertilizer, and lawn-care product labels.

4. Data Storage and Security

Your scans, AI results, saved history, and chat messages are stored securely in our systems.

Some app versions may not yet include every deletion or privacy control. Where deletion controls are available in the app, deleted data is removed from our active systems. You may contact us for support with privacy or deletion requests.

5. User Responsibilities

You may not upload or generate:

• NSFW or sexually explicit images
• Illegal or harmful content, including child exploitation material, copyrighted works you do not own, or hate content

We monitor for violations and may permanently suspend access for behavior that breaks these rules.

6. Subscriptions and Purchases

Payments are processed by the Apple App Store and Google Play. We do not store or have access to your payment details.

Prices, trial availability, and subscription options may vary by region and are shown in the app paywall or store purchase sheet. Subscriptions are auto-renewable but can be canceled via your App Store or Google Play account settings.

7. Consumption Data Shared with Apple

When you make in-app purchases, we may share limited data about your usage and consumption of purchased content with Apple to assist in evaluating refund requests. This data may include your subscription status, account tenure, and delivery status of purchased content.

This sharing occurs only in the context of Apple's refund process and is handled in accordance with Apple's privacy policies. We do not use this data for any other purpose.

8. Your Rights

You have the right to:

• Access your stored scans and chat history in the app.
• Use available in-app controls or contact us to request deletion of stored scan and chat data.

9. Children's Privacy

Grass ID is not intended for children under 13. We do not knowingly collect data from children under this age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new "Last Updated" date.